The Benefits of Choosing FCCI Insurance for Your Business

Introduction to FCCI Insurance

FCCI Insurance

FCCI Insurance is a Florida-based insurance company that was founded in Sarasota in 1959. The company provides commercial property and casualty insurance to over 18,000 policyholders in 19 different states. The focus of FCCI Insurance is to provide coverage to small businesses and middle-market companies that need customized insurance solutions.

Since its founding, FCCI Insurance has been known for its ability to provide superior customer service coupled with competitive rates. The company is backed by a network of independent agents who specialize in helping customers find the right coverage for their specific needs. With over 60 years of experience in the insurance industry, FCCI Insurance has become a trusted name in the business sector.

FCCI Insurance offers a wide variety of coverage options designed to meet the needs of businesses of all types and sizes. The company’s product line includes Business Owners Policies, Commercial Auto, General Liability, Property, Surety, Workers’ Compensation, and Umbrella Insurance. FCCI Insurance’s dedicated underwriting team works closely with independent agents to design customized insurance packages that address the unique risks and challenges facing each individual business.

One of the keys to FCCI Insurance’s success is its commitment to risk management. The company offers a range of risk management services that can help clients minimize their exposure to loss. These services include safety training, workplace inspections, and claims management assistance. FCCI Insurance also provides access to a team of experienced loss control professionals who can offer advice and guidance on how to reduce the likelihood of accidents and other incidents.

Another factor that sets FCCI Insurance apart from its competitors is its strong financial stability. The company has consistently received high ratings from independent rating agencies such as A.M. Best and Demotech. These ratings reflect FCCI Insurance’s ability to meet its financial obligations and pay claims in a timely manner. In addition, FCCI Insurance maintains a strong surplus, which provides an additional level of protection for its policyholders.

In conclusion, FCCI Insurance is a well-respected insurance company that has established itself as a leader in the commercial property and casualty insurance industry. The company’s commitment to providing superior customer service, customized insurance solutions, and risk management services has made it a trusted partner for businesses across the United States. Whether you are a small business owner or the CEO of a middle-market company, FCCI Insurance has the expertise and resources to help you protect your business and thrive in today’s competitive marketplace.

History of FCCI Insurance

FCCI Insurance Headquarter

Florida Workers’ Compensation Joint Underwriting Association was created in 1959 by the Florida Legislature to help businesses with their workers’ compensation insurance. In 1979, FCCI was founded by a group of Florida business owners who were unhappy with the State Fund’s high rates and poor customer service that they received. With a focus on excellent customer service and competitive pricing, FCCI has grown to become one of the largest insurance providers in the southeast of the US.

Over the years, FCCI has been committed to helping businesses in various industries, including construction, manufacturing, and agriculture, to name a few. FCCI’s dedicated employees work hard every day to understand the unique challenges that businesses in these industries face, by offering tailored insurance solutions that meet their specific needs.

In 1995, FCCI expanded its operations outside of Florida for the first time by acquiring Austin Insurance Company in Alabama. Since then, FCCI has taken the strategic decision to focus on expansion and diversification. They have been dedicated to growing their coverage area to include more states and making investments in new digital technologies such as AI, machine learning, and data analytics to help them better serve their customers.

One of the reasons why FCCI has become such a trusted and successful insurance provider is due to its strong relationships with agents and brokers. FCCI is committed to partnering with independent agents and brokers to help them provide the best possible service to their clients. They offer training, marketing support, and personalized underwriting to agents and brokers to help them offer the right type of insurance coverage to protect their clients’ businesses.

Today, FCCI Insurance Group has more than 900 employees, with a vast network of independent agents we serve in 19 states across the US. Headquartered in Sarasota, Florida, FCCI’s iconic blue building stands out as a landmark in the city skyline. FCCI is a Fortune 1000 company with written premiums over $1 billion annually.

FCCI Insurance employees working

Overall, FCCI’s growth and success over the years can be attributed to a simple formula: putting customer service first, providing tailored insurance solutions that meet the unique needs of different businesses, investing in the latest technology, and partnering with agents and brokers to help them better serve their clients. As FCCI looks to the future, they remain committed to these core values and are confident that they will continue to build on their proud legacy of protecting businesses.

Types of Insurance offered by FCCI Insurance

Types of Insurance offered by FCCI Insurance

Are you finding it difficult to select the right insurance policies for your business? FCCI Insurance can offer a range of insurance solutions tailored to suit your business needs. Here are some types of insurance policies that are offered by FCCI Insurance:

Property and Casualty Insurance:

Property and Casualty Insurance

Property and casualty insurance coverages are designed to protect your business from unexpected losses or damages in your commercial property, inventory, equipment, or liability for customers, employees or third parties. They offer comprehensive protection from disasters such as fires, floods, natural disasters, or theft. The property coverage can include buildings, fixtures, equipment, tools, and machinery while providing coverage for general liability or commercial vehicle insurance can help in protecting your business from lawsuits or claims related to injuries or property damage caused by your business operations. This coverage is essential for ensuring the well-being of your employees and customers and safeguarding the longevity of your business.

Workers’ Compensation Insurance:

Workers' Compensation Insurance

Workers’ compensation insurance can protect your business from legal liabilities and medical expenses associated with a workplace injury or illness. This coverage pays for medical treatments, lost wages, and any other type of expenses incurred by the employee, allowing the employee to recover from the injury without significant financial impact. In turn, it can prevent employees from claiming damages in a court of law for injuries sustained from work-related activities. Workers’ compensation insurance can vary depending on the state where your business operates. Therefore, it is vital that you consult with an experienced insurance agent to ensure your business meets the state’s minimum requirements and legal obligations.

Commercial Auto Insurance:

Commercial Auto Insurance

Commercial auto insurance protects your business from losses or damages from road accidents that occur while using commercial vehicles. This type of insurance typically covers liability, collision, vehicular damage, bodily injury, and medical expenses that may arise from using your commercial vehicle on as regular basis. It is an essential type of coverage, especially if your business involves transporting goods, services, or equipment to clients or suppliers.

Cyber and Privacy Insurance:

Cyber and Privacy Insurance

As technology continues to evolve, it’s become more critical to protect your business against cyber threats such hacking, cyber-attacks, identity theft, etc. Cyber and Privacy Insurance typically covers loss of data or assets resulting from breaches, network fault, or a cyberattack. It also covers legal liability for unauthorized access or unintentional release of protected information. Privacy Insurance can protect you from risks associated with data protection, privacy breaches, sustaining financial damage or reputation damage, etc. It is becoming increasingly important as most businesses are moving to cloud-based data storage or online transactions.

In conclusion, FCCI Insurance can provide insurance solutions that can help you protect your business from potential legal, financial, and reputational damages. If you are looking for customized business insurance coverage that is tailored to your business needs and budget, FCCI Insurance can work with you to create a comprehensive insurance portfolio that meets your unique needs.

Coverage options for FCCI Insurance policies

FCCI Insurance logo

FCCI Insurance provides a variety of coverage options for their clients. Some of these coverage options include:

1. Property Insurance

Property Insurance

Property insurance covers both commercial and personal properties against losses caused by natural disasters, fire, theft, and other calamities. FCCI Insurance provides a comprehensive property insurance coverage tailored to the individual needs of their clients. The coverage options may include property damage, business interruption, equipment breakdown, and other peril-related losses.

2. Liability Insurance

Liability Insurance

Liability insurance is essential in case someone files a lawsuit against you or your business, seeking financial compensation for physical injuries, property damages or other losses. FCCI Insurance offers an array of liability coverage options, such as general liability insurance, product liability insurance, professional liability insurance, and cyber liability insurance, giving their clients the confidence to conduct their business without undue concern about potential lawsuits.

3. Workers’ Compensation Insurance

Workers' Compensation Insurance

FCCI Insurance provides workers’ compensation insurance that is designed to cover any injuries or illnesses that occur during an employee’s job duties. This type of coverage is mandatory in most states for employers who have employees. FCCI Insurance works with its clients to provide suitable coverage that meets their state’s requirements, as well as their individual needs, which may include covering lost wages, medical expenses, and vocational rehabilitation.

4. Surety Bonds

Surety Bonds

Surety bonds provide financial protection to one party (the obligee) in the event that another party (the principal) fails to meet certain obligations. Surety bonds are typically required in industries such as construction, transportation, and hospitality, to provide financial surety that the project will be completed according to the agreed terms. FCCI Insurance provides a range of surety bond options, with coverage including performance bonds, payment bonds and bid bonds, tailored to meet the specific needs of their clients.

In conclusion, FCCI Insurance offers an extensive range of coverage options to ensure their clients are protected against any unforeseen risks, losses or damages that may occur. By working with each client, FCCI Insurance tailors each policy to fit the unique needs of each business or individual, providing peace of mind and protection for any situation.

Benefits of choosing FCCI Insurance

FCCI Insurance

FCCI Insurance Group is one of the leading national providers of commercial insurance products and services. They have been in the insurance industry for more than sixty years and have built a solid reputation for providing excellent customer service and reliable coverage. Here are the benefits of choosing FCCI Insurance:

1. Wide Range of Products

Insurance Products

FCCI Insurance Group offers a wide range of insurance products that cater to different industries, businesses and individuals. They have personalized policies for corporate and personal insurance, including worker’s compensation, general liability, commercial auto insurance, commercial property, and employee benefits.

FCCI Insurance Group provides a personalized insurance product that fits each customer’s needs. This customized approach is an added advantage that ensures customers’ demands are met, resulting in a high level of satisfaction.

2. Financial Stability and Security

Financial Stability

FCCI Insurance Group is financially stable and strong. They have excellent financial ratings, which means that they have the financial capacity to settle claims in the event of disasters. Customers can be confident that their claims will be handled promptly, and the financial strength of FCCI is never in doubt.

3. Excellent Claims Service

Claims Service

FCCI Insurance Group is known for their excellent claim service. They have an efficient claims process that ensures claims are settled promptly and fairly. The company has a robust customer service team that handles claims professionally and promptly. Customers can make claims 24/7, and their team will be ready to listen to them and process their request.

4. Risk Management

Risk Management

FCCI Insurance Group also offers risk management services to its customers to minimize risks and safeguard their investment. Their team of risk management experts helps customers identify potential risks, evaluate their exposure and provide solutions to mitigate the risks.

The risk management team of FCCI Insurance Group works with each customer to develop personalized risk management programs intended to reduce risks and protect their investment. The ultimate goal is to help customers achieve a safer workplace that results in lower premiums and a better bottom line.

5. Educational Resources

Educational Resources

FCCI Insurance Group takes a proactive approach to risk management by providing educational resources to their customers. They have an extensive library of educational resources, including articles, videos, and webinars, to educate customers on how to prevent losses and manage risks. This is a value-added benefit that helps customers improve their risk management practices, resulting in fewer accidents, lower premiums, and higher profitability.

The educational resources of FCCI Insurance Group are intended to empower customers with the knowledge they need to make informed decisions about their insurance coverage and risk management practices. By providing educational resources, FCCI Insurance Group positions itself as a trustworthy and reliable partner to its customers.

In conclusion, FCCI Insurance Group is a leading provider of insurance products and services that cater to different industries, businesses and individuals. Their personalized approach to insurance, financial stability, excellent claims service, risk management, and educational resources as value-added benefits make them the ideal choice for those looking for insurance coverage.

Claims process for FCCI Insurance

Claims process for FCCI Insurance

Dealing with an insurance claim can be a daunting task. It’s the last thing any business owner wants to go through after a loss or damage. But if you have FCCI Insurance, you can rest assured that the claims process for FCCI Insurance is simple and easy. In this article, we will go over the claims process step by step, so you know exactly what to expect in case of a loss.

Step 1: Reporting the Claim

The first step in the claims process is to report your claim to FCCI Insurance. You can call the FCCI Claims Department at 1-800-226-3224 or email them at Make sure to have all the relevant details about the loss, including the location, date, and time of the event, as well as any damages or injuries that occurred. You should also have your policy information on hand to provide to the claims representative.

Step 2: Investigation

Once you have reported your claim, a claims adjuster will be assigned to your case. The adjuster will contact you directly to gather any additional information needed to evaluate your claim. They may also visit the site of the loss to assess the damage or injury. The adjuster will investigate the claim thoroughly to determine coverage and the amount of damages or losses.

Step 3: Determining Coverage and Liability

After the investigation is complete, the adjuster will determine if the claim is covered under your policy. If it is covered, the adjuster will then determine who is liable for the loss. FCCI Insurance will provide coverage if the loss meets the policy terms and conditions.

Step 4: Settlement

Once the investigation is complete, and coverage and liability have been determined, the adjuster will offer a settlement to the policyholder. If the policyholder agrees to the settlement, FCCI Insurance will pay the agreed amount directly to the policyholder. If the policyholder disagrees with the settlement, they can negotiate with the adjuster to reach a fair settlement.

Step 5: Subrogation

If FCCI Insurance pays out a claim, it may have the right to recover the amount paid through subrogation. Subrogation allows FCCI Insurance to step into the policyholder’s shoes and seek reimbursement from a third party that may be responsible for the loss.

Step 6: Resolving Disputes

If there is a dispute about the handling or payment of the claim, the policyholder may file a formal complaint with the FCCI Insurance Claims Department. FCCI Insurance will review the complaint to determine if any additional steps need to be taken to resolve the dispute. If the policyholder is still not satisfied, they may consider seeking legal advice.

In conclusion, FCCI Insurance provides its policyholders with a straightforward claims process that aims to provide prompt and efficient service. They understand that dealing with a loss can be stressful, and they strive to make the claims process as painless as possible. By following the steps outlined above, you can ensure that your claim is handled fairly and efficiently.

Reviews and Customer Satisfaction Ratings for FCCI Insurance

FCCI Insurance Logo

FCCI Insurance has been providing commercial property and casualty insurance to businesses for over 60 years. Over the years, they’ve garnered a reputation as a reliable company. However, as with any insurance company, there are variations in customer experiences. Oftentimes, these experiences are reflected in reviews and customer satisfaction ratings.

Here are seven things you need to know about FCCI Insurance’s reviews and customer satisfaction ratings:

1. Overall Rating

Customers on sites such as and give FCCI Insurance an average rating of 4 out of 5 stars. Many have lauded the company for prompt claims processing and knowledge of their employees.

2. Financial Strength

According to Bauer Financial, FCCI Insurance has earned a financial strength rating of “A.” This rating denotes excellent fiscal stability, which is important in the insurance industry. In simple terms, it means that the company is likely to meet its financial obligations as they arise.

3. National Association of Insurance Commissioners (NAIC) Complaint Index

The NAIC provides a ratio of the number of complaints against an insurance company compared to its overall size. FCCI Insurance’s index ratio is 0.28, indicating a relatively low number of complaints filed against the company.

4. Glassdoor Employee Reviews

At the time of writing, FCCI Insurance has an average rating of 3.6 out of 5 stars on Feedback from employees has generally been positive, citing the company’s friendly culture as well as growth opportunities within the company.

5. BBB Rating

The Better Business Bureau (BBB) has given FCCI Insurance an “A+” rating. This rating indicates that the company meets or exceeds customer expectations through its policies and standards.

6. J.D. Power Rating

FCCI Insurance has not been listed in recent J.D. Power rankings. However, this does not necessarily mean that the company performs poorly in terms of customer satisfaction. It is important to note that J.D. Power has a more stringent listing criterion, which requires that a company meets a specific number of survey responses and survey capture rate.

7. Yelp Reviews

Customers have left mixed reviews of FCCI Insurance on While some praise the company’s claims processing, others have reported difficulty canceling policies and a lack of communication from agents. However, it is worth mentioning that there are only a handful of reviews on this platform, so it may not be the best representation of FCCI Insurance’s overall performance.

Overall, FCCI Insurance appears to have a solid reputation among customers and industry experts alike. However, as with any insurance company, it is important to do your research before signing up for a policy.

Industry recognition and awards earned by FCCI Insurance

FCCI Insurance Awards

FCCI Insurance (Florida Workers’ Compensation Joint Underwriting Association, Inc.) has been offering comprehensive commercial property and casualty insurance services since 1959. Over the years, the company has earned several accolades for delivering outstanding insurance products and services to its clients.

The company values its clients and is dedicated to meeting their insurance needs. This dedication to quality service has not gone unnoticed, as evidenced by the numerous awards and recognitions conferred upon FCCI Insurance. Below are some of the exceptional achievements by FCCI Insurance in both industry recognition and awards:

1. A.M. Best Rating of A (Excellent)

A.M. Best Rating of A (Excellent) FCCI Insurance

FCCI Insurance has consistently received A.M. Best ratings of A (Excellent), a testament to the company’s financial strength, operating performance and stability. This rating speaks to the outstanding service that the company provides to its clients.

2. 2019 Risk & Insurance Magazine’s Innovation Award

2019 Risk & Insurance Magazine's Innovation Award FCCI Insurance

In 2019, FCCI Insurance was honored with the Risk & Insurance Magazine’s Innovation Award. The company was recognized for its innovative collaboration with technology firm ClickNotices. FCCI Insurance’s online virtual assistant, Emma, helps insurance adjusters make educated decisions and secure prompt and accurate payments.

3. 2018 Florida Governor’s Sterling Award Winner

Florida Governor's Sterling Award Winner FCCI Insurance

FCCI Insurance received the coveted Florida Governor’s Sterling Award in 2018 for its exceptional performance, innovation, and customer service. The award recognized the company’s continuous improvement processes and was an acknowledgment of FCCI Insurance’s commitment to delivering excellent service to its clients.

4. 2018 and 2019 Best Places to Work by Sarasota Magazine

2018 and 2019 Best Places to Work by Sarasota Magazine FCCI Insurance

FCCI Insurance has a company culture that seeks to create a positive, inclusive and productive workplace for all its employees. This effort was recognized by Sarasota Magazine, who honored FCCI Insurance with the 2018 and 2019 Best Places to Work awards for the positive work environment that the company offers.

5. Florida Trend’s Florida Fast 100 List

Florida Trend's Florida Fast 100 List FCCI Insurance

In 2018, FCCI Insurance was featured on the Florida Trend’s Florida Fast 100 List, an annual ranking of the 100 fastest growing companies in Florida. This recognition confirms FCCI Insurance’s impressive growth rate and its commitment to providing top-quality services to its clients.

6. 2018 Sarasota-Manatee Manufacturers Association Manufacturer of the Year Finalist

2018 Sarasota-Manatee Manufacturers Association Manufacturer of the Year Finalist FCCI Insurance

The Sarasota-Manatee Manufacturers Association awarded FCCI Insurance the Manufacturer of the Year Finalist in 2018 for the company’s commitment to local communities through innovative business practices and philanthropic activities.

7. 2017-2019 Business Insurance Magazine Best Places to Work in Insurance

2017-2019 Business Insurance Magazine Best Places to Work in Insurance FCCI Insurance

Business Insurance Magazine named FCCI Insurance among the Best Places to Work in Insurance for three consecutive years from 2017 to 2019, an affirmation of the hard work that the company invests in creating a healthy and thriving workplace where employees can reach their potential.

8. 2019 Corporate Culture Award from SmartCEO Magazine

2019 Corporate Culture Award from SmartCEO Magazine FCCI Insurance

In 2019, SmartCEO Magazine awarded FCCI Insurance the Corporate Culture Award, recognizing its dedication to creating a positive and diverse work environment that reflects its values and enhances its profitability.

The awards and recognitions received by FCCI Insurance demonstrate the company’s commitment to excellence in its industry. FCCI Insurance’s exceptional performance, attention to customer service, and dedication to creating a welcoming workplace have led to numerous awards and accolades over the years, proving that it is one of the best insurance providers in Florida and beyond.

Frequently asked questions about FCCI Insurance

FAQ FCCI Insurance

FCCI Insurance is a commercial property and casualty insurance provider that specializes in coverage for businesses. They offer a variety of insurance products, including general liability, workers’ compensation, commercial auto, and property. If you’re considering FCCI Insurance for your business, you may have some questions about what they offer and how it works. Here are some frequently asked questions about FCCI Insurance:

1. What types of businesses does FCCI Insurance cover?

FCCI Insurance provides coverage for a wide range of businesses, including construction, healthcare, manufacturing, retail, hospitality, and more. Whether you’re a small business or a large corporation, FCCI can customize coverage to fit your unique needs.

2. How do I get a quote for FCCI Insurance?

You can get a quote for FCCI Insurance by contacting their sales team. You can find a sales representative in your area by visiting their website and filling out a form. The sales team will work with you to determine your insurance needs and provide you with a customized quote.

3. What types of insurance does FCCI offer?

FCCI offers a variety of insurance products, including general liability, workers’ compensation, commercial auto, property, excess liability, and cyber liability. They also offer specialized coverage options for specific industries, such as healthcare and construction.

4. Does FCCI Insurance offer bundling options?

Yes, FCCI Insurance offers bundling options for customers who need multiple types of coverage. Bundling can help simplify insurance management and save you money. By bundling your policies with FCCI, you can receive a discount on your overall premium.

5. How do I file a claim with FCCI Insurance?

If you need to file a claim with FCCI Insurance, you can do so by contacting their claims department. You can find contact information for the claims department on their website. When filing a claim, you’ll need to provide details about the incident and any relevant documentation.

6. Does FCCI Insurance have a mobile app?

Yes, FCCI Insurance has a mobile app that allows you to manage your insurance policies and file claims from your smartphone or tablet. The app is free to download and available for both Android and iOS devices.

7. Can I pay my FCCI Insurance premium online?

Yes, you can pay your FCCI Insurance premium online through their website. You’ll need to create an account to make a payment.

8. Where is FCCI Insurance available?

FCCI Insurance is currently available in 18 states, including Florida, Georgia, Alabama, Mississippi, and Texas. You can check the FCCI Insurance website to see if they offer coverage in your state.

9. How does FCCI Insurance determine my premium?

The premium for FCCI Insurance is based on a variety of factors, including the type of coverage you need, the size of your business, your location, your claims history, and the level of risk associated with your business. The higher the risk, the higher your premium will be.

Overall, FCCI Insurance offers a wide range of insurance products to help protect businesses from financial losses. By understanding how FCCI works and what they offer, you can make an informed decision about whether they’re the right insurance provider for your business.

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