Overview of Lockton Insurance
Founded in 1966 by Jack Lockton, Lockton Insurance is a privately held insurance brokerage firm that provides various risk management and employee benefits services. Over the years, Lockton Insurance has established itself as one of the largest insurance brokers worldwide with over 100 locations and approximately 8,000 employees. The firm handles insurance for businesses of all sizes and across all industries, from small startups to large multinational corporations.
The insurance brokerage firm deals with a wide range of insurance coverage, including property and casualty, employee benefits, risk management, claims management, cyber risk, and aviation. Additionally, the firm provides niche insurance products such as energy, construction, real estate, and environmental insurance products.
Lockton Insurance has a reputation for high-quality customer service and expertise in risk management. The firm relies on a client-focused approach, tailoring their solutions to meet each client’s unique needs. To achieve this, they employ highly qualified and experienced insurance professionals with extensive knowledge of different sectors of the economy.
The company’s dedication to delivering quality services to its clients has earned it several accolades over the years. For instance, in 2020 Lockton ranked third in the Insurance Journal Best Places to Work in Insurance, Large Brokerage category. Also, the company was named a Best Place to Work in Insurance by Business Insurance and received the 2020 Digital Benefits Advisors Innovation Award.
Despite the current global pandemic, Lockton has remained profitable, largely due to their innovative response to new challenges. The company has been working with their clients to find creative solutions to support those impacted by COVID-19, such as assisting businesses to review their insurance policies to determine if they qualify for coverage due to business closures.
Lockton Insurance’s client list includes some of the biggest names in business, including Fortune 1000 and 500 companies. The company also provides insurance services for mid-sized and smaller firms, non-profit organizations, and individuals. Besides being a risk management firm, Lockton Insurance is involved in philanthropy and works with various organizations such as United Way and Junior Achievement.
In conclusion, Lockton Insurance is a global risk management and employee benefits brokerage firm that offers a comprehensive range of insurance solutions. The firm’s commitment to providing quality services to clients has earned it a reputation among the top insurance firms worldwide. Lockton is an excellent choice for businesses seeking customized risk management and insurance solutions that address their unique needs.
History of Lockton Insurance
Lockton Insurance is a family-owned, global insurance brokerage firm that was founded in 1966. The company was established in Kansas City, where it still has its headquarters. Since its establishment, Lockton Insurance has grown significantly to become one of the largest privately held insurance brokers in the world. It has more than 8,000 employees operating in over 125 locations worldwide.
Lockton Insurance is focused on delivering exceptional services to its clients across various industries. The company has managed to achieve this by investing in technology, hiring the best talent, and training its workforce to deliver exceptional services. With its culture of innovation, Lockton has been able to embrace new technology, which has enabled it to improve its services while increasing its global reach.
Lockton Insurance has enjoyed tremendous success over the years, thanks to its customer-centric approach that is anchored on building deep relationships with clients. This approach has enabled Lockton to provide customized solutions to its clients’ complex challenges, which has been key to its growth and success.
Lockton’s Approach to Risk Management
Lockton Insurance has a unique approach to risk management, which has been key to its success. Its approach entails assessing clients’ risks and developing and implementing customized solutions that are aimed at minimizing or eliminating risks.
Lockton Insurance understands that success in risk management requires creativity, consistency, and a deep understanding of clients’ complex challenges. Therefore, the company has invested heavily in its workforce and technology to ensure that it delivers exceptional services to its clients.
The company’s ability to develop customized solutions for its clients has been achieved by hiring the best talent in the industry. Lockton Insurance attracts and retains the best talent through its competitive compensation and benefits programs, training and development opportunities, and a culture of inclusion.
Lockton Insurance’s commitment to innovation and technology has been critical to its success in risk management. The company has invested in state-of-the-art technology that allows it to provide real-time analysis of risks and identify potential threats before they become major issues.
Lockton Insurance’s risk management approach has made it one of the most respected insurance brokerage firms in the world. The company has been recognized for its commitment to excellence by various industry bodies, including Business Insurance, which named it the ‘Best Broker’ in North America in 2020.
Lockton Insurance has an impressive history that is built on providing exceptional services to its clients. The company’s commitment to innovation, technology, and hiring the best talent has enabled it to grow and become one of the largest privately held insurance brokers in the world. Its ability to develop customized solutions for clients’ complex challenges has been key to its success in risk management. Its approach to risk management, which is focused on assessing clients’ risks and developing customized solutions, has made it one of the most respected insurance brokers in the world.
With its culture of excellence, Lockton Insurance is well-positioned to continue providing exceptional services to its clients while expanding its global reach. Its commitment to innovation, technology, and inclusion ensures that it attracts and retains the best talent in the industry, which is critical to its growth and success.
Key Clients and Industries Served by Lockton Insurance
Lockton Insurance is one of the largest privately held insurance brokerage firms in the world, with a global network of 90 offices in over 20 countries. The company is committed to providing its clients with innovative insurance solutions and risk management strategies that help businesses thrive in an ever-changing marketplace.
Over the years, Lockton Insurance has built a reputation for delivering excellent service to clients in a wide range of industries. Here are some of the key clients and industries served by Lockton Insurance:
1. Healthcare and Life Sciences
Lockton Insurance has a dedicated team of experts who specialize in providing insurance and risk management solutions to healthcare and life sciences clients. These include hospitals, clinics, long-term care facilities, pharmaceutical companies, medical device manufacturers, and biotechnology firms. The company offers a full range of liability and property insurance products, as well as employee benefits and executive risk solutions specifically tailored to meet the unique needs of each client.
2. Construction and Real Estate
Lockton Insurance has extensive experience working with construction and real estate clients, including contractors, developers, property managers, and building owners. The company understands the risks associated with these industries and can provide customized insurance solutions, such as builders’ risk insurance, liability coverage, and environmental liability insurance. Lockton Insurance’s team of experts can also help clients navigate complex regulations and compliance issues related to construction and real estate projects.
3. Technology and Telecommunications
As the technology and telecommunications industries continue to evolve, so do the risks associated with them. Lockton Insurance offers customized insurance solutions to technology and telecommunications clients, such as cyber liability insurance, errors and omissions coverage, and product liability insurance. The company’s team of experts understands the unique challenges faced by technology and telecommunications companies and can help clients develop risk management strategies to mitigate those risks.
4. Energy and Environmental
Lockton Insurance has significant expertise in the energy and environmental sectors, including oil and gas companies, power generation facilities, and mining companies. The company offers a comprehensive range of insurance products, such as property damage insurance, directors and officers liability coverage, and environmental liability insurance. Lockton Insurance can also help clients navigate complex regulatory frameworks and environmental compliance issues.
5. Financial Services
Lockton Insurance provides customized insurance solutions to clients in the financial services sector, including banks, credit unions, investment firms, and insurance companies. The company’s team of experts understands the unique risks faced by financial services clients and can provide tailored insurance solutions, such as fidelity and crime insurance, directors and officers liability coverage, and professional liability insurance. Lockton Insurance also offers employee benefits and executive risk solutions to the financial services sector.
Lockton Insurance has an impressive client roster, which includes some of the best-known companies in the world. The company is committed to providing its clients with the highest level of service and has a proven track record of delivering innovative insurance and risk management solutions.
Lockton’s Approach to Risk Management
Lockton Insurance is a global insurance brokerage company that offers risk management, insurance, and employee benefits. The company has a unique approach to risk management that focuses on understanding the client’s business and risk appetite, identifying potential risks, and developing a customized risk management strategy that includes insurance and non-insurance solutions.
The first step in Lockton’s risk management approach is to understand the client’s business and risk appetite. This involves a detailed analysis of the client’s operations, supply chain, financials, and risk management history. The analysis is used to identify the client’s key risks, risk tolerance, and risk transfer needs.
The second step is to identify potential risks that may not be obvious or have not been addressed by the client’s existing risk management program. This involves a thorough review of the client’s industry, regulatory environment, and emerging risks. Lockton has a team of industry specialists who stay up-to-date with the latest industry trends and can identify potential risks that may affect their clients.
Once potential risks are identified, Lockton develops a customized risk management strategy that includes insurance and non-insurance solutions. This strategy is tailored to the client’s specific needs and goals and may include risk mitigation, risk transfer, and risk retention techniques. Lockton’s risk management team works closely with the client to implement the strategy and monitor its effectiveness.
Lockton’s philosophy on risk management is that insurance is only one component of a comprehensive risk management program. While insurance is an important tool for transferring risk, it should be used in conjunction with other risk management techniques such as risk mitigation and risk retention. This approach allows clients to minimize their total cost of risk and maximize their control over their risk exposures.
Lockton also emphasizes the importance of ongoing communication and collaboration with clients. The company believes that a successful risk management program requires a partnership between the client and the broker. Lockton’s risk management team works closely with the client to identify new risks and adjust the risk management strategy as needed. They also provide regular updates on insurance market conditions and trends that may affect the client’s risk management program.
In summary, Lockton’s approach to risk management is client-focused, comprehensive, and proactive. The company’s risk management team works closely with clients to develop customized risk management strategies that include insurance and non-insurance solutions. Lockton emphasizes the importance of ongoing communication and collaboration to ensure the success of their clients’ risk management programs.
Expansion and Growth of Lockton Insurance
Lockton Insurance is a global insurance brokerage firm that was founded in Kansas City, Missouri, in 1966. It was started by Jack Lockton who had a vision to create a company that provided businesses and individuals with customized insurance solutions. Since its inception, Lockton has grown to become one of the largest privately held insurance brokerage companies in the world. Its success can be attributed to its innovative business model, focus on clients, and commitment to growth and expansion.
1. Global Reach
Lockton Insurance has a global reach with offices and operations in more than 125 countries. The company has more than 7,500 associates who are dedicated to providing excellent service to clients. The global reach allows Lockton to offer its clients a broad range of insurance solutions that meet their needs irrespective of where they are located.
2. Focus on Clients
The success of Lockton is attributed to its focus on client needs. The company prides itself on the ability to understand and anticipate the needs of its clients. This customer-centric approach has earned the company a reputation for excellence in customer service. Lockton maintains long-term relationships with its clients and works to provide them with innovative solutions that meet their changing needs.
3. Innovative Business Model
Lockton’s innovative business model is geared towards providing value to clients. The company has a team-based structure where associates work together to provide clients with customized solutions that meet their needs. This approach allows Lockton to leverage its expertise and resources to deliver services that are unparalleled in the industry. The company also invests in technology and processes that improve efficiency and enhance client experience.
4. Growing the Business
Lockton is committed to growth and expansion. The company has a strategic plan for growth that includes expanding into new markets, developing new products and services, and acquiring companies that complement its existing businesses. Lockton has made several acquisitions in recent years that have enabled it to expand its footprint and enhance its service offerings.
5. Diversification Strategy
Lockton employs a diversification strategy where it provides a broad range of insurance solutions to different sectors. This approach has enabled Lockton to weather the ups and downs of the market and remain resilient in the face of changing economic conditions. Lockton offers insurance solutions for industries such as aviation, healthcare, hospitality, and real estate, among others. This diversification allows the company to tap into different markets and expand its customer base.
6. Investment in People
Lockton understands that its success is dependent on the quality of the people it employs. The company invests in its employees by providing them with training, development, and career opportunities. Lockton’s culture is focused on nurturing talent and supporting its employees to achieve their full potential. The company has been recognized as a great place to work and has won several awards in this category.
7. Recognition and Awards
Lockton’s commitment to excellence and innovation has earned it a reputation as a leader in the insurance industry. The company has received several awards for its work in different areas such as innovation, customer service, and workplace culture. In 2020, Lockton was named Broker Team of the Year by Insurance Insider for its innovative work in the aviation insurance market. In 2019, the company won the Broker of the Year award from Insurance Business America.
In conclusion, Lockton Insurance’s growth and success can be attributed to its commitment to providing clients with innovative insurance solutions through its team-based structure, focus on client needs, investment in people, and commitment to growth and expansion. The company’s diversification strategy, global reach, and reputation for excellence have positioned it as a leader in the insurance industry.
Partnerships and Collaborations of Lockton Insurance
Lockton Insurance is a leading independent insurance broker in the global market offering customized insurance solutions to individuals and businesses worldwide. The company values partnerships and collaborations greatly and has formed strategic alliances with some of the top players in various industries.
1. Microsoft – In 2018, Lockton Insurance partnered with Microsoft to develop a cybersecurity initiative aimed at safeguarding the sensitive information of customers. The partnership resulted in the formation of Lockton Cybersecurity Services, which is a team of experts that uses advanced technologies to identify, analyze, and prevent cyber threats. The partnership between Microsoft and Lockton Insurance has helped the company provide better insurance policies and services to its clients, especially those in the technology industry and those susceptible to cyber attacks.
2. Luminus Financial – In 2019, Lockton Insurance announced its collaboration with Luminus Financial, a Canadian credit union, to offer customers customized insurance packages. The partnership enables Luminus Financial clients to access comprehensive insurance packages tailored to meet their unique needs. This partnership allowed customers of Lockton Insurance and Luminus Financial to receive personalized insurance packages and policies.
3. Dacadoo – In 2020, Lockton Insurance partnered with Dacadoo, a Swiss health technology company, to offer employers a health and wellbeing solution for their employees. The partnership leverages Dacadoo’s digital health platform to provide personalized health assessments and incentivize employees to make healthier lifestyle choices. By joining hands with Dacadoo, Lockton Insurance offers corporate clients access to innovative health and wellbeing packages to help their employees lead healthier lives.
4. ACE Cash Express – Lockton Insurance announced its partnership with ACE Cash Express, a US-based financial services company, in 2019. The partnership allowed ACE Cash Express to offer their customers a range of insurance products through Lockton Insurance. In addition, Lockton Insurance’s partnership with ACE Cash Express established Lockton Affinity, a new division of Lockton Insurance that caters to niche and underserved markets.
5. RiskGenius – Lockton Insurance launched its collaboration with RiskGenius, an AI-based Insurtech platform, in 2019. The partnership enabled Lockton Insurance to utilize RiskGenius’s machine learning capabilities to improve its risk assessment and claims management processes. Lockton Insurance’s partnership with RiskGenius allowed the company to provide more efficient and accurate claims management services to its clients.
6. Intivity – In 2019, Lockton Insurance announced its partnership with Intivity, a digital insurance distribution platform. The collaboration enabled Lockton Insurance to provide online quotes and policies through the Intivity platform. The partnership has made it easier for customers to access Lockton Insurance’s services, and the company has expanded its reach into the digital marketplace, which is critical to its growth strategy.
7. Credidam – Lockton Insurance formed a strategic partnership with Credidam, a Romanian collecting society for artists and performers, in 2020. The collaboration enabled Lockton Insurance to provide Credidam members with affordable and customized insurance products that catered to their unique needs as artists and performers.
8. Syft Analytics – In 2021, Lockton Insurance announced its partnership with Syft Analytics, a provider of real-time data analytics for employee benefits. The partnership will enable Lockton Insurance to leverage Syft’s real-time analytics capabilities to analyze employee benefits data and develop customized packages for its clients. The collaboration will help Lockton Insurance deliver more value to its clients by providing them with data-driven insights on employee benefits.
These strategic partnerships and collaborations have helped Lockton Insurance expand its range of insurance solutions and better serve its clients globally. The company has demonstrated its commitment to innovation and growth by forging partnerships with leading players in various industries. With partnerships like those with Microsoft, Luminus Financial, Dacadoo, ACE Cash Express, RiskGenius, Intivity, Credidam, and Syft Analytics, Lockton Insurance is well-positioned for continued growth and success in the competitive global insurance market.
Future Outlook and Trends for Lockton Insurance
Lockton Insurance is a global provider of risk management, insurance, and employee benefits consulting services. With over 7,000 associates in more than 100 offices worldwide, the company has a strong presence in the insurance industry. As the world changes and new challenges emerge, Lockton Insurance is poised to stay ahead of the curve and continue to provide innovative solutions to its clients. Here are some of the key trends and outlooks for Lockton Insurance in the future:
1. Emphasis on Cybersecurity
Cybersecurity has become a top concern for businesses of all sizes, and Lockton Insurance is no exception. The company has already established a cybersecurity practice to help its clients manage the risks associated with data breaches and other cyber threats. This practice is expected to expand and evolve in the coming years, as the threat landscape changes and new technologies emerge.
2. Focus on Employee Wellbeing
Lockton Insurance believes that employee wellbeing is vital to the success of any organization. As such, the company has created a team of experts dedicated to designing and implementing employee benefits programs that promote overall health and wellness. This focus on employee wellbeing is expected to continue, as more companies recognize the importance of investing in their workforce.
3. Expansion into Emerging Markets
Lockton Insurance has a strong presence in North America, Europe, and Asia. However, the company sees significant growth potential in emerging markets such as Latin America, Africa, and the Middle East. With a growing middle class and increasing demand for insurance products, Lockton Insurance is well-positioned to expand into these regions and capture market share.
4. Investment in Technology
Technology is transforming the insurance industry, and Lockton Insurance is investing heavily in new tools and platforms to stay ahead of the curve. The company has already launched several innovative solutions, such as its proprietary data analytics platform and mobile app. These investments in technology are expected to continue, as Lockton Insurance seeks to deliver even greater value to its clients.
5. Adoption of Artificial Intelligence
Lockton Insurance sees great potential in artificial intelligence (AI) to improve the efficiency and effectiveness of its operations. The company is exploring the use of AI in areas such as underwriting, claims processing, and risk assessment. By leveraging AI, Lockton Insurance can provide faster, more accurate, and more personalized solutions to its clients.
6. Expansion of Mergers and Acquisitions
Lockton Insurance has already completed several mergers and acquisitions to expand its business and capabilities. This trend is expected to continue, as the company seeks to enter new markets or acquire new technologies. By growing through mergers and acquisitions, Lockton Insurance can stay competitive and deliver even greater value to its clients.
7. Focus on Diversification
Lockton Insurance recognizes the importance of diversification in managing risk and staying competitive. The company already offers a wide range of products and services, including risk management, insurance, and employee benefits consulting. This diversification is expected to continue, as Lockton Insurance seeks to expand into new industries and lines of business.
8. Shift to a Data-Driven Culture
Lockton Insurance is shifting to a more data-driven culture, where decisions are based on objective analysis of data rather than intuition or experience. This shift is driven by the growing importance of data and analytics in the insurance industry. By embracing data, Lockton Insurance can provide more accurate and customized solutions to its clients.
9. Commitment to Sustainability
Lockton Insurance is committed to sustainability and is taking steps to reduce its environmental footprint. The company has already implemented several initiatives, such as energy-efficient buildings and paperless offices. This commitment to sustainability is expected to continue, as Lockton Insurance recognizes the importance of corporate social responsibility and the impact that climate change can have on its clients and the insurance industry as a whole.
In conclusion, Lockton Insurance is well-positioned to succeed in the future, thanks to its focus on innovation, technology, and customer service. By staying ahead of the curve and anticipating the needs of its clients, Lockton Insurance can continue to grow and expand, while delivering value to its clients and contributing to the overall success of the insurance industry.